Our hidden agenda?
We hope you never want to leave.
The reality is that most property management companies are pre-occupied with 'what' they do (filling empty apartments) rather
than 'why' they exist as a company, and it's the very reason they're perceived as little more than 'the rent people'.
That's where we differ. ...
We exist for one reason – to inspire attachment.
At Ground Floor we're committed to reinventing the apartment experience, by taking every opportunity to show people that they mean more to us than a 'monthly rent cheque'. That said, everything we do as a team is driven by our desire to surprise and delight the very people who call our buildings home. For example, it's one of the reasons every Ground Floor Team Member lives by our 7 Non-Negotiables, why we established the Ground Floor Concierge Club at no additional cost to our tenants, why we know everyone of a first name basis, and why we're always around to lend a helping hand when you need us.
At the end of the day it's pretty simple – if you're a Ground Floor customer, you really are treated like family.